Privacy Policy

SWNW Care is a clinic and medical-center management system. We respect your privacy. This policy explains what data we collect, how we use it, and how we protect it.

Data we collect

• Clinic & doctor data: name, specialty, contact, address — to create and manage your account.
• Patient data: name, phone, medical history, appointments, prescriptions — entered by the clinic to manage its patients.
• Message data: when you contact us via our Facebook Page or WhatsApp, we keep messages to answer and follow up on your inquiry.
• Usage data: basic technical information to run and improve the service.

How we use data

• Operate the clinic-management service (booking, records, prescriptions, invoices, reports).
• Communicate with you about your account or inquiry.
• Improve and secure the service.

We do not sell your data or your patients' data to third parties for marketing.

Data protection

Each clinic is fully isolated — no clinic can access another clinic's data. We use encrypted connections (HTTPS) and strict access controls.

Third parties

We use trusted providers to run the system (e.g. messaging platforms and AI for prescription drafting). Data is processed under those services' terms and only to operate the service.

Your rights

You may request access, correction, or deletion of your data. See the Data Deletion page or contact us.

Contact

For any privacy inquiry, contact us via our Facebook Page SWNW Care or email seleem_@hotmail.com.